Privacy Policy

Privacy Policy

At THE COMMUNITY (the “Company” or “we” or “us”), we care about protecting and respecting your privacy and want you to be informed about how we collect, use and disclose your data. By providing your data to us or by using this website, you agree to the terms and conditions of this Policy.

IMPORTANT INFORMATION

It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing your information. This Privacy Policy supplements the other notices we may provide to you and is not intended to override them.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.thecommunitytravel.com (the “Website“) or when you make a reservation, place an order, fill out a form, or provide us with your name, mailing address, billing address, email address, telephone number, credit card information, or any other personal information, and explains how we collect, use, maintain, protect, and, in some circumstances, disclose that information.

Certain information we collect will only be done with your consent, other information may be required in order to complete our contractual obligations or is necessary for us to operate the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to provide us with the requested information or to decline to use the Website. By accessing or using the Website, and/or by providing us with your information, you agree to this Privacy Policy. This policy may change from time to time. Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

INTRODUCTION

The information we receive, and how we use it, depends on what you do when visiting our Website, how your browser is configured, and what information you provide to us. We collect and use your personal information differently than your non-personal information (information that is not identifiable to you personally).

PERSONAL INFORMATION

“Personal Information” is information that can specifically identify you, including:

We may also collect your IP address when you use our Website, which can in some circumstances be considered personal information.

In some instances, we de-indentify data by removing Personal Information. Once de-identified, the data is no longer attributed to a single unique individual. De-identified information is non-personal information that we may treat like other non-personal information.

HOW WE COLLECT PERSONAL INFORMATION

We and our third-party service providers may collect Personal Information when you provide that information to us:

NON-PERSONAL INFORMATION

“Non-Personal Information” is any information about you that does not reveal your specific identity or does not directly relate to an individual, such as:

AUTOMATIC DATA COLLECTION

We may collect certain information from you automatically when you access our Website. This information is collected in a variety of ways, including:

HOW WE USE YOUR INFORMATION

We may keep and use information, including personal information, we collect from you to:

HOW WE DISCLOSE YOUR INFORMATION

We values the information we have about our customers, and are not in the business of selling it to others. We do occasionally need to share your information for the purpose of delivering the purchased product or service, to otherwise conduct business with you or to comply with legal obligations. For example, under certain circumstances, we may need to disclose collected personal information in order to:

Travelers may disclose non-personal or aggregated, de-identified information about its users without restriction.

THIRD PARTIES

We may use third party services for things like making reservations, processing payments, or hosting data. It is our policy to only share Personal Information with service providers and other third parties who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.

If you wish to make a payment through the Website, your Personal Information may be collected by such third party and not by us and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, this third party’s collection, use and disclosure of your Personal Information.

We may also disclose your Personal Information to a third party when you ask us to do so or when we believe it is required by law.

If you submit any Personal Information relating to other people to us or to our service providers, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

SECURITY

We seek to use appropriate organizational, technical and administrative measures to protect Personal Information within our organization, including: (a) ensuring ongoing confidentiality, integrity, availability and resilience of processing systems and services and (b) ensuring we can restore access to personal information in a timely manner if a physical or technical incident occurs. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure and we cannot ensure the security of the information that you transmit. If you have reason to believe that your interaction with us is no longer secure, please immediately contact us using details in the “Contacting Us” section.

YOUR CHOICES ABOUT DATA COLLECTION

You can always choose not to input your information, even though it might be needed to take advantage of our services.

You can set your browser to block cookies, or erase our cookies from your computer, though doing so may prevent some aspects of the Website from working properly.

You can prevent data collection by Google Analytics by clicking on the following link: https://tools.google.com/dlpage/gaoptout. This places an opt-out cookie, which prevents the future collection of your data when visiting this (or other) websites. This opt-out cookie must be stored permanently on your computer. If you delete this cookie or it is deleted automatically via browser settings, you will have to install this cookie again when visiting our Website in the future.

RETENTION PERIOD

We will retain your Personal Information only for the period necessary to provide you services including a reasonable period of time after services are provided for record keeping purposes. Processing is therefore necessary for the purposes of our legitimate interest, unless a longer retention period is required or permitted by law.

USE OF SERVICES BY MINORS

Our Website is not directed to individuals under the age of fifteen (15), and we request that these individuals not provide Personal Information on our Website. If you believe we might have any information from or about a child under 15, please contact us.

GDPR

If you are a data subject covered by the European Union’s General Data Protection Regulation (GDPR) or similar laws in other countries, you may have certain rights in relation to your Personal Information. Such rights may include the right to:

You will not have to pay a fee to exercise any of these rights. However, we may charge a reasonable fee if your request is repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We try to respond to all legitimate requests in a timely manner. Occasionally it may take us longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. We may also need to contact you about your request to verify your identity, confirm certain information, or clarify the request before we can fulfill the request.

If you are data subject covered by GDPR or a similar law and would like to exercise these rights or otherwise have questions about your rights please contact us as detailed below.

ON WHAT LEGAL BASIS DO WE HOLD YOUR INFORMATION

Certain data protection laws such as GDPR and regulations require that data only be processed if there is a specific legal basis for doing so. We process your data for the following reasons:

Generally, we do not rely on consent as a legal basis for processing your Personal Information other than in relation to sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by selecting that option in communication of that type.

CONTROLLER

The Company is the controller and is responsible for your Personal Information.

SENSITIVE PERSONAL INFORMATION

We ask that you not send us, and you not disclose, any Sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through our Website or otherwise to us.

UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy. If there are any material changes to this Privacy Policy or our information practices change in the future, we will notify you by posting the changes on our Website. Any changes will become effective when we post the revised Privacy Policy on the Website. Your use of our Website and other services following these changes means that you accept the revised Privacy Policy.

HOW TO CONTACT US

Full Name of Legal Entity: People by the Community

Postal Address: ROAD TO ANGKOR WAT, PREAH SIHANOUK AVE, KRONG SIEM REAP 17252

Tel: +855-10-353-289

Email: STAY@THECOMMUNITYTRAVEL.COM

You have the right to make a complaint at any time to the Federal Trade Commission’s Consumer Protection Bureau. We would, however, appreciate the chance to deal with your concerns before you approach a data protection agency, so please do contact us in the first instance at STAY@THECOMMUNITYTRAVEL.COM.

THE COMMUNITY Core Values

“WHAT” we do is just as important as ‘HOW’ we do it. We don’t only measure success by what we achieve, but also by how we have achieved it for all of our members, customers, partners and the communities around us.

 

  • “K”IND – We practice and promote radical kindness – kindness that is strong, systemic and transformational. We care about each other and the world we live in. We focus on the positive, celebrate our commonalities and embrace our differences.
  • “I”NTENTIONAL – We recognise and challenge the structural inequalities that affect people’s lives and opportunities. We strive to create equitable spaces, welcoming and celebrating the creativity in everyone.
  • “N”EVER STOP LEARNING – We encourage curiosity, exploration and innovation. We share our knowledge and want to learn from others.
  • “D”O THE RIGHT THING – We get the right results the right way. For each other, our communities and the world around us.
 
 
PRACTICES: We’ve implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
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